Refund policy

Unfortunately, we do not accept any returns or exchanges except for defective items.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please contact us within 7 days of reception so we can resolve any issues.

If any issues occur or if you have any questions, you can contact us at blackfangpets@gmail.com